• In stock orders will generally be shipped within 1-2 business days from original order date. Orders placed and received no later than 10:00am local time are generally shipped same or next business day.

• Online ordering shipping rates are calculated in real time at checkout and are prepaid by the buyer at which point and the buyer assumes all liabilities here in. In the event a realtime rate cannot be obtained during checkout due to an oversize item, we will happily obtain a seperate shipping quote on your behalf and invoice these charges seperately. Calgary Event Wholesale will commit to deliver the goods indicated on the order via the selected carrier.  In the event that due to the nature of the goods being shipped, a more suitable carrier is determined by Calgary Event Wholesale,  we will agree to pay any additional costs incurred for the change in service.  CEW will occasionally provide this service only if it improves apon your already selected courier and service level. If you request additional services at time of delivery such as unnecessary power tailgate or inside delivery on a LTL shipment we will provide you with an invoice for the unsheduled charges.  In the event of  lost or damaged good during shipment, all orders are automatically insured for the default amount of $100.00/shipment or $2.00/lb. which ever is greater regardless of the courier or transport selected. If you wish to add additional insurance you must inform us prior to completing the checkout and selecting your preferred carrier. In the event you have arranged the order offline and not at www.calgaryeventwholesale.com all online ordering  policies apply. Although we are no longer responsible for the items once they are handed off to the carrier, If you incurr any lost or damaged items please contact us with all the details and we will submit the claim on your behalf.  In the event the transport company is unavailable to perform the delivery due to the buyers negligance or unavailability, any additional fees for special handling or additional request such as appointment or inside deliveries will become the sole responsability of the receiver.

International Shipping

• Calculated shipping charges are for SHIPPING only and do not include any duties, brokerage or taxes at time of import. All Importing fees are to be paid by the importer and will be charged by the carrier at time of delivery. In the event of an unlikely lost or damaged shipment, all orders are automatically insured for the default amount of $100.00/shipment or $2.00/lb. which ever is greater regardless of the courier or transport selected. If you need to submit a claim due to lost items or damages incurred during shipping please contact the offending couriers claims department directly and quote the appropriate weigh-bill number.